MANAGEDIT
Servers, network, backup, user support and security — from one team, for one fixed monthly fee. Instead of building an IT department, rent one that already works.
Outsourced IT — a managed IT service — means handing your servers, network, backup, user support and security to a service provider on a fixed monthly fee, instead of hiring and maintaining that capability in-house.
The difference is coverage: one internal IT person takes holidays, gets ill, resigns, and cannot be expert in everything. A team holds specialists across servers, networking, Microsoft 365 and backup — and doesn't go on holiday all at once.
WHAT THE
SERVICE · COVERS
- 01Server & Systems
Physical servers, virtual machines and cloud instances — build, patch, performance and capacity planning. When a host goes quiet, we see it before your users do.
- 02Network & Firewall
Switches, wireless, VPN and firewall management, including VLAN segmentation, remote access and branch links. When the line drops, we deal with the ISP.
- 03Backup & Recovery
A 3-2-1-1 strategy with scheduled restore testing. Taking backups isn't enough — we prove you can come back.
- 04Service Desk
One number for your staff's laptop, printer, email and application problems. What can't be solved remotely, we solve onsite.
- 05Inventory, Patch & RMM
Our own remote monitoring agent inventories hardware and software, tracks missing updates and keeps licence status visible.
- 06Microsoft 365
Joiners and leavers, mailboxes, sharing, multi-factor authentication and security settings. New staff work from day one.
ONE
CONTACT & A CLEAR PROCESS
Discovery & Inventory
We map what exists first: how many servers, which licences, how the network was built, whether backups actually run. It's free and leaves you a written picture.
Takeover & Remediation
Critical gaps are closed up front — backup, patching, admin passwords and remote access. That single phase makes every following month calmer.
Continuous Operations
Monitoring, support and maintenance on a fixed monthly fee. Requests arrive through one channel, get prioritised and are recorded.
Onsite & Remote
Most work is done remotely; we come out when hardware or new installs demand it. Field support across İstanbul and surrounds.
Monthly Reporting
What we did, what's pending, what you should budget — a plain table instead of jargon, solid enough to base decisions on.
Vendor Management
ISP, software vendor, hardware reseller — we make those calls so your team doesn't have to chase a technical contact.
ONE PERSON
ISN'T · ENOUGH
In most SMBs, IT rests on a single person. When they go on leave, the company's memory goes with them.
The real value of outsourcing isn't cost — it's continuity and coverage. The backup specialist doesn't have to be the network specialist, knowledge doesn't pool in one head, and every piece of work is recorded.
We don't separate IT from security. The same team keeps your servers up and watches for the attack, because they're two faces of one system. When the team that runs your backups is the team that responds to ransomware, recovery gets faster.
If you already have an IT person, we don't replace them. We take the 24/7 load and the specialist topics off their shoulders — for most companies that's the most efficient model.
Related reading: what a managed IT service is · SLA and first response time · how onboarding runs.
REQUEST A FREE DISCOVERY ↗FREQUENTLY
ASKED · QUESTIONS
- 01Does outsourcing IT make sense versus hiring someone?
The cost of one internal IT hire isn't only salary — it's leave cover, training, the risk of resignation, and the fact that one person cannot be expert in everything. A managed service brings a specialist per topic at a fixed monthly cost.
- 02Do you come onsite, or is everything remote?
Most requests are handled remotely; hardware faults, new installations and network work are done onsite. We provide field support across İstanbul and the surrounding region.
- 03What company size is this suited to?
It's designed for companies with roughly 10-250 employees. Smaller teams get a reduced scope; larger ones get a model that supports their existing IT staff.
- 04We already have IT staff — would this overlap?
No. We usually split the work: day-to-day user support and institutional knowledge stay with your person, while 24/7 monitoring, security, backup and specialist projects sit with us.
- 05How does contracting and pricing work?
Pricing is based on device and user counts and stays fixed monthly — there's no separate invoice per call. Scope and term are set out in writing at proposal stage.
- 06How quickly do you respond to a critical fault?
Requests are ranked by severity; anything that stops work goes to the front and moves by phone. Target response times are written into the agreement.
"GOOD IT IS NOTICED BY ITS ABSENCE, NEVER BY ITS PRESENCE."